Incomplete time reminders help administrators contact employees who have not recorded the expected hours for a selected period.

Open Timesheet Notifications #

Browse to Admin Timesheets Timesheet Notifications.

From this page, you can send a one-time reminder or set up automatic notifications, depending on your access and account settings.

Send a manual reminder #

1. Open Incomplete Time Entry Notifications.
2. Choose the date range.
3. Choose which employees and incomplete-time conditions should receive the reminder.
4. Review the employees who will receive the message.
5. Confirm the message and send the notification.

Use a completed period or another clearly communicated deadline so employees understand what needs attention.

Configure an automatic reminder #

If Automatic Notifications is available:

1. Open Automatic Notifications.
2. Create a notification schedule or open an existing one.
3. Set the timing.
4. Set the incomplete-time criteria.
5. Review the recipient behavior and message.
6. Save and activate the schedule.

Test and maintain reminders #

1. Start with a small recipient group or test account.
2. Confirm that the message arrives at the intended time.
3. Confirm that completed employees are excluded.
4. Review the schedule after timesheet-period, expected-hours, holiday, or policy changes.
5. Archive or deactivate reminders that are no longer needed.

Troubleshooting #

• A missing employee may already have enough hours for the selected period or may not be managed by the current administrator.
• A missing screen may indicate menu or feature availability.
• An unexpected reminder may be caused by the selected period, expected hours, time-off settings, or notification schedule.

Related articles #

• Track and submit time
• Manage employee timesheets
• Configure time tracking settings
• Add time for multiple employees