Frequently Asked Questions

Questions? We’ve Got Answers.

Here are answers to common questions about MindSalt. For deeper details, you can also explore our feature pages for time tracking, expenses, approvals, reporting, PTO, and security.

General Questions

What is MindSalt?

MindSalt is time and expense tracking software for teams that need to track employee time, submit expenses, manage project budgets, approve records, monitor PTO, create invoices, and report on performance from one connected system.

Who is MindSalt built for?

MindSalt is built for organizations that track time and expenses by client, project, task, employee, or team. It is especially useful for project-based teams, professional services firms, consultants, software and IT teams, accounting and finance teams, design teams, marketing teams, and other organizations that need accurate data for billing, payroll, reimbursement, and project visibility.

Is MindSalt web-based?

Yes. MindSalt is a web-based application, so there is no software to install on your own servers. Your team can access MindSalt through a modern web browser.

Do users need to install an app?

No. MindSalt works through a modern web browser. Employees can track time and expenses from a desktop, laptop, tablet, or phone without needing to install a separate app.

Can MindSalt be customized for how our company works?

Yes. MindSalt includes settings for terminology, projects, tasks, permissions, approvals, time off categories, rates, reports, and other workflows. For example, if your company uses different words for “client” or “project,” terminology can be adjusted to better match how your team works.

Setup and Access

Can we control what users can access?

Yes. MindSalt includes permissions and access controls so you can manage what users can see and do. You can control access to administrative areas, sensitive reports, projects, approvals, billing details, employee information, and other parts of the system.

Can we limit which reports users can view?

Yes. MindSalt allows organizations to control report access based on user permissions. This helps teams give managers, payroll staff, finance users, and administrators access to the reports they need without exposing every report to every user.

Can we limit which employees can track time or expenses to certain projects?

Yes. Projects can be available to all employees or limited to specific users. Employees only see the projects they are allowed to use for time and expense entry.

Does MindSalt support single sign-on?

Yes. MindSalt supports single sign-on for eligible accounts. SSO helps organizations centralize access management, simplify employee login, and better control account access through their existing identity provider.

Time, Expenses, and Projects

Can MindSalt track time by client, project, and task?

Yes. Employees can track time by client, project, task or activity, and billable status. This helps teams connect hours to the right work for billing, payroll, reporting, and project visibility.

For more details, visit the Time Tracking page.

Can MindSalt support different timesheet periods?

Yes. Weekly timesheets are common, but MindSalt can also support biweekly, semi-monthly, or monthly timesheet views depending on your organization’s needs.

Can MindSalt support multiple billing and cost rates?

Yes. MindSalt can support different billing and cost rates for employees, clients, projects, and tasks. Rates can help teams calculate billable amounts, costs, margins, and project profitability more accurately.

Can employees submit time and expenses in MindSalt?

Yes. Employees can submit both time and expenses in MindSalt. Time can be tracked by client, project, task or activity, and billable status, while expenses can include details, receipt attachments, and project-related costs.

Both timesheets and expense reports can move through approval workflows before they are used for billing, payroll, reimbursement, invoicing, or reporting.

Can MindSalt help with project budgets?

Yes. MindSalt helps teams compare project budgets with actual time and expenses, so managers can see how work is tracking against the plan.

Billing and Pricing

Can we try MindSalt before subscribing?

Yes. MindSalt offers a free 30-day trial. You can explore the system, try the features, and decide whether it is a good fit for your team before subscribing.

Do we need a credit card to start a trial?

No. You can start a free trial without a credit card.

Are there setup fees or long-term contracts?

No. MindSalt does not require setup fees or long-term contracts. Plans are month-to-month, and you can cancel at any time.

How is MindSalt billed?

MindSalt is billed on a per-user, per-month basis. Pricing may vary based on the features and modules enabled for your account. Visit the Pricing page for current plan details.

Do you offer pricing for larger teams?

Yes. If you have a larger team or unique billing needs, contact us and we’ll be happy to discuss options.

What report formats does MindSalt support?

MindSalt reports can be exported in common formats such as PDF, Excel, and CSV, depending on the report.

Can we export data for accounting, payroll, or other systems?

Yes. MindSalt provides export options for QuickBooks and CSV exports that can help teams move time, expense, billing, and reporting data into other accounting or business systems.

Can MindSalt help with invoicing?

Yes. MindSalt can help teams turn approved time and expense data into invoices, making it easier to bill clients accurately and keep project financials connected.

Can MindSalt help with payroll?

Yes. MindSalt can help teams collect, review, approve, and export time data for payroll workflows.

Security and Support

How does MindSalt protect customer data?

MindSalt helps protect customer data with secure access controls, encrypted connections, backup practices, monitoring, and security practices guided by recognized frameworks.

For more details, visit the Security page.

Does MindSalt back up customer data?

Yes. MindSalt maintains backup and recovery practices designed to help protect customer data and support business continuity, including backups performed several times a day.

How can we contact MindSalt with questions?

Have a question that is not answered here? Contact us and we’ll be happy to help.

Get started with MindSalt

MindSalt brings time, expenses, project budgets, approvals, PTO, invoicing, and reporting together in one connected system. If you are not sure whether it is the right fit, start a free trial or reach out and we’ll help you sort through it.

No credit card required. No setup fees. Cancel anytime.